Terms of Service

Agreement to Terms

By accessing or using the Auama website and services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our website or use our services. These terms apply to all visitors, users, and customers of Auama.

Products and Services

Auama specializes in premium false eyelashes and related beauty products. All product descriptions, images, and specifications are provided for informational purposes. We make every effort to display our products accurately, but colors and appearances may vary depending on your device and screen settings.

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time without prior notice.

Orders and Shipping

When you place an order through our website, you agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse any order you place with us.

Shipping times and costs vary depending on your location and the shipping method selected. We are not responsible for delays caused by customs, postal services, or other factors beyond our control.

Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not satisfied with your order, please contact us within 14 days of receiving your products.

Due to the nature of our products (personal care items), we can only accept returns of unopened and unused products in their original packaging. Shipping costs for returns are the responsibility of the customer unless the return is due to our error.

Intellectual Property

All content on the Auama website, including text, graphics, logos, images, and software, is the property of Auama or its content suppliers and is protected by international copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

Limitation of Liability

Auama shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our products or services. Our total liability to you for all claims arising from your use of our products or services shall not exceed the amount you paid for the specific product or service giving rise to the liability.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which Auama operates, without regard to its conflict of law provisions. Any disputes arising under these terms shall be resolved in the courts of that jurisdiction.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of our website and services after any changes indicates your acceptance of the modified terms.

Contact Information